Help
Frequently asked questions
Delivery & timing
How soon can you deliver?
Next day across most of India, and same day in Pune and Mumbai if you order before 2pm. You choose the delivery date at checkout.
Can I schedule a gift for a future date?
Yes — pick any date up to 60 days out. We pack close to the date so nothing arrives stale.
Will the recipient see the price?
No. Every parcel ships without an invoice inside, and that is on by default.
Personalisation
What goes on the card?
Whatever you write. Choose a card design and a handwriting font, type your message, and we print it on a premium card that goes in the box.
Can I change my message after ordering?
Until the order is packed, yes — contact us with your order number and we will update it.
What's in a hamper
What comes in every hamper?
Four things, always: assorted Belgian chocolate, a box of Ferrero Rocher, a preserved flower, and your personalised card. You build everything else on top.
Can I remove the base items?
No. They are what makes a GiftSentio hamper a GiftSentio hamper, and the price already accounts for them.
How many gifts can I add?
Up to twelve on most hampers. The builder shows how many slots are left as you go.
Returns & cancellations
Can I cancel?
Any time before the hamper is packed, straight from your order page. After that, contact us and we will do what we can.
Something arrived damaged.
Send us a photo within 48 hours and we will replace it or refund it — your choice.